Thridax Support Center
Our support mission and principles are:
- answer 80 % of all support inquiriries within 3 hours
- support is not outsourced to call centers
- phone support is free of charge for calls inside Germany and South Africa
- thridax.co.za and Thridax.net works permanently on preventing any problems
- our main focus is a detailed documentaion of all questions our customers might have
- our team works permanently under the motto: everything we do - we do it for our customers
- the support philisophy is to make it for our customers as easys as possible
- you find on our website detailed FAQs and the best support forums for each specific case (typo3, wordpress, joomla etc)
Categorie
Technical Support
Our technical support provides the help you need, when you need it. You can contact us via email or phone.
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Plesk Contral Panel
The Online Account Management tool Plesk lets you manaage your domain names, email addresses and websites with one login, one password and no hassle. You can login from anywhere and anytime, because it is browser-based.
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Switching the Hosting Provider
If you decide to switch a WHP/ISP (Web Hosting Provider / Internet Service Provider) it becomes very important to avoid down-time as a web site is transferred from one server to another.
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FAQs
If you need quick help our FAQ area gives you a lot of hints and additional tips for your website, enhancing your email, trouble-shooting problems and much more.
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